CTBC Management Associate (MA) Program is the cradle of professional manager in Taiwan's financial industry.
We have the most acclaimed MA development system, the most abundant and diverse training resources, and the international stage that can best help talents shine.
Welcome talents with SMART characteristics to work with us to expand the international financial landscape and lead the digital trend, leading CTBC Holding to the next peak.
After finishing the first year of training, you will be promoted to Assistant Manager. In the second year, you will be further promoted to Manager after completing the entire training program. This provides a fast path for you to rise to junior management, allowing steady career progression in the echelons of talented successors.
We provide job rotation across the front, middle, and back offices to expand MAs’ scope of financial knowledge. Your thinking patterns will be boosted strategically through the training and experiencing at strategic planning units, participating in the Company’s major projects, and senior executives’ mentoring.
We provide solid and systematic training on professional, general education, functional skills subjects, enabling you to be in step with current trends and develop critical abilities in planning, analysis, and adaptability.
Aiming to foster international professionals, CTBC has introduced learning resources from world-renown universities, such as the Wharton Business School and Peking University, to broaden our MAs’ scope of global macro views, keep them in line with global financial trends, pave the way for their future participation in international markets, and cultivate their abilities to work across borders.
I am Yi-Tsen, an institutional banking MA. Currently serving as ARM at Taiwan Corporate Banking Division, I'm devoted to listening to the clients' voice at the front line and become familiar with institutional banking operations. I seek to build my career further in this field.More
The time reads 9:29 p.m. Four screens in front of us flicker showing pages and pages of prices. Spreads between currencies widen; people begin to hold their breaths. At 9:30 sharp - "US payrolls are at 266K, far better than the expected 181K" - the stock, bond, and the FX markets immediately face significant impact.More
I am Pin-Yu, a retail banking MA. I joined the CTBC MA Program in 2016 and chose payment for my two-year rotation. During the rotation, I learned in various business units across the front, middle, and back offices.More
I am Guan-Wei, a risk management MA. I joined the CTBC MA Program in 2017 and finished my two-year rotation in 2019. I have formally joined the Retail Credit Risk Measurement Department since. Looking back at my experience in rotation, I can describe it in a sentence: “the road may be winding, but it ultimately leads to the top.”More
I am Ping-Tsun, a digital banking MA. The most valuable gift I received in the two years since I joined CTBC is continuously having to step out of my comfort zone. In the digital era, where everything changes rapidly, going steady takes the longest to move things forward.More
I’m Yi-Hsuan. I’ve had a wonderful journey filled with
high-pressure challenges and a sense of achievement.
Hi, everyone. I’m Yu-Yan. Joining the CTBC family has been like embarking on a daunting and challenging journey.More
I am Wei-Jen, a digital insurance MA, and I currently work in the Taiwan Life Digital Transformation Team as a PM. For the past two years, I rotated across CTBC Financial Holding, CTBC Bank, and the digital division of Taiwan Life, participated in the planning and execution of multiple digital projects.More
Overseas recruitment sessions will be conducted in the United States and Japan. If you are unable to attend those sessions in Taiwan (held in April and May) due to school attendance or work-related issues, you may choose one session arranged in the United States or Japan, and mark on your resume with the message " 2020 MA_Your Name_location(New York, Chicago, San Francisco, Tokyo; Select One) ."We will arrange subsequent procedures accordingly.
|NTU Campus Job Fair||3/07(Sat) 09:30-16:30||Royal Palm Boulevard|
|National Central University||3/09(Mon) 18:10-19:00||
Center for Space and Remote Sensing Research
|National Tsing Hua University||3/10(Tue) 18:00-18:50||Hall of Fame|
|National Taiwan University||3/11(Wed) 12:10-13:10||
GIS NTU Convention Center
2nd Lecture Room, International Conference Room
|National Chengchi University||3/11(Wed) 18:30-19:30||College of law Lecture Hall|
|National Sun Yat-sen University||3/12(Thu) 12:20-13:50||Administration Building|
|National Cheng Kung University||3/12(Thu) 19:00-19:50||International Conference Room|
|CTBC Recruitment Orientation Session||3/15(Sun) 13:30-17:30||Building B, CTBC Financial Park|
The CTBC Business Development MA Program provides a unique insight into the strategic thinking of senior management at headquarters to understand how they see all aspects of financial business, keep abreast of the latest trends in business operations and innovation, analyze the status quo, discover problems, and find the best solutions to realize the vision and objectives of the organization. As a Business Development MA, during the two-year training consisting of job rotation through different departments you can expect to take part in executive meetings and large projects and systematically learn the principles and methodology of project management and the tools and skills of strategic analysis. By cultivating your ability to think logically and provide business diagnoses and plans, CTBC gives you an opportunity to be on track to become an independent manager with expertise in international planning.
We value people with a positive mindset, enthusiasm, resilience, learning motivation, a keen sense of observation, and strong logical thinking and analytical skills. Take the Business Development MA Program to learn planning skills and get exposure to the world of international finance. Your journey to take your career to the next level starts here!
FinTech is one of the most critical engine to help accelerate Taiwan’s financial industry toward globalization. As the most proactive financial holding company in terms of FinTech investment, FinTech Investment Department will continue to broaden the horizon in FinTech through global investment while searching for FinTech companies in Mainland China, the US and Southeast Asia that present collaboration opportunity.
Once you join the team of FinTech Investment MA, you will have access to various investment businesses of each subsidiary under the CTBC Group during the training program in the next two years. Through the interaction and exchange with world-acclaimed venture capital funds and innovative companies as well as top-notch FinTech and X-Tech industry investors and entrepreneurs in Silicon Valley, London and Asia, you will get to be updated on FinTech mainstream applications such as big data, AI, cloud application, underlying technology and new bank. With study on market development, investment opportunity assessment as well as working with various group business units to realize innovation projects, you will take on the training to be a FinTech investment elite with both impressive depth and fantastic scope.
So if you are one of the best talent in the fields of polytechnic, IT or finance and have tremendous enthusiasm toward investment with unlimited potential, love to embrace challenges, and constantly pursue innovation and the unknown, FinTech Investment MA is your best choice!
Financial Management is a core area for the business operations of CTBC Financial Holding. In addition to providing operational and financial information, the Financial Management Team also presents strategic evaluation and resource allocation advice. The Team plays the important role of strategic partner and continues to make significant contribution to the company’s competitive edge and value.
As a Financial Management MA, on your path to become an important driver in company operations, you will acquire key financial skills and learn how to plan and analyze financial management decisions, including performance management, fee management, capital management, and financial planning. Carrying out financial analyses will give you an understanding of various dimensions of business performance and allow you to present suggestions for improvement to the company. In addition, the company’s relentless internationalization provides an opportunity for you to become a financial professional with overseas exposure.
If you have a keen sense of observation and strong logical analytical skills, we want you to join the Financial Management MA Program!
The CTBC Bank International Institutional Banking Team provides enterprises with comprehensive custom-made financial solutions, covering areas including business loans, international trade, capital market fund-raising, and financial product transactions. In recent years, the Bank’s institutional banking operations have continued to expand overseas, and with more than 110 branches and subsidiaries across 14 countries and regions in Greater China, Japan, Southeast Asia, and the US, CTBC is the Taiwanese bank with the biggest presence on the international stage. In the future, overseas expansion will continue to be a major focus for CTBC Bank, with the goal of joining the ranks of top-rate international financial institutions.
In this two-year program, International Finance MAs receive comprehensive training in professional financial knowledge and skills and test their potential through job rotations in various departments at headquarters, including institutional banking, product planning, and risk management. At the end of the two-year program, MAs have the opportunity to continue to deepen their international exposure and broaden their horizons through an international rotation. The program teaches MAs to think like senior management and rapidly develop into an independent corporate financial consultant or financial product manager.
International Finance MAs will be based in Taiwan and work in an international setting. We value everyone who is highly motivated, able to work under pressure, and enjoys a challenge. Come join us, and we’ll help set you on your way to becoming an international banker.
CTBC Retail Banking Team has been a major player in digital banking application, emerging payment practices, overseas branch operation, SME banking management, top-tier wealth management and consumer banking services. By choosing Banking Scenarios MA program, you will receive training on logical thinking, strategic planning and practical experiences on marketing to various products and segments. You will be quenched and forged to be a professional manager with ample financial know-hows and practical background.
As the frontrunner of wealth management, consumer banking and digital banking, CTCB RB team develops insights into the needs of various customer segments through design thinking and big data analysis. CTBC RB has also rolled out diverse and innovative financial services such as Home Bank APP, SmartMove GO wealth management tools and dialogue-based ATM. Furthermore, by combining external scenarios, RB has worked with various industry leaders on diverse payment tools and build together an industry eco-system so that financial services can be better integrated into customer daily life behavior and serves to meet the demand of customers and users alike.
Banking Scenarios MA program will provide you, a proactive, creative and highly ambitious young talent, a stage to stand out. We put all the creativity into action, implement our action to develop user life circles. We shall be the cutting edge of FinTech in terms of digital application, financial products and segment marketing and lead the new wave in Taiwan’s financial industry.
Thanks to its Capital Market Team, CTBC Bank has been named Taiwan’s best foreign exchange trading bank 15 years running. Our transaction volume tops the market, and our trading desk is also the biggest in the industry. With comprehensive and innovative product lines, the team has continued to provide customers with financial planning and risk management solutions. Our businesses cover OTC- and exchange-traded foreign exchange, rates, bonds, equities, credits, and derivatives.
Whatever your background—finance, engineering, etc.—as long as you have an analytical mind, tenacity, and the drive for excellence, we welcome you to the Capital Market Elite Program where you can learn at the center of the future of finance.
By taking the Capital Market Elite Program, you will quickly learn how the capital market and financial products work by going through rotations in various departments, including the trading desk, market risk, and back office clearance. In the fast changing and fiercely competitive financial market, you will get the opportunity to follow the latest financial developments around the world and participate in global equity and foreign exchange trading that will eventually enable you to become an independent capital market expert.
The CTBC Digital Banking Team, a bridge between technology and finance, has continued to lead in the field of mainstream technologies by investing in artificial intelligence, blockchain, big data, and cloud computing. We take customer experience as a basis for developing new types of financial products and services.
As a Digital Finance MA, during the two-year training you can expect to take part in digital projects in the various subsidiaries and learn about digital banking and transformation. By participating in financial innovation projects, you will acquire skills in technological evaluation, business planning, and project management, and become a well-rounded digital professional adept at using innovative technologies. In addition, you will have the opportunity to work with international consultants. Whatever your background—finance, engineering, IT, etc.—if you are imaginative and passionate about innovation, digital marketing, customer behavior study, and the latest technologies, it’s you we’re looking for!
CTBC Bank’s Data R&D Team prides itself on being a leader in data innovation and technological transformation. By investing aggressively in big data analysis and artificial intelligence, the Team has created an innovative environment conducive to the development of new data-driven financial products and services, and helped the whole Bank embark on the journey of digital transformation.
As a Data Technology MA, in the two-year training program you will have the opportunity to rotate through various digital departments at the Bank to learn about big data infrastructure, digital marketing, AI technologies, scenario-based experiment planning, and smart decision-making, as well as taking part in fintech R&D projects. By the end of the program, you will have gained skills in data management, model analysis, AI platform development, and project management, and developed into a well-rounded data technology professional and manager.
We are looking for first-rate candidates with a background in information engineering, information management, and statistics who want to deploy their IT expertise in a finance setting. You will become a top professional who understands data and AI and knows how to use these technologies in financial services. Join the Data Technology MA Program and together we will create the future of data technology-driven finance!
CTBC Bank’s Risk Management Team has continued to take advantage of innovative technologies to break out of the traditional banking service framework. By using scientifically-proven digital approaches to identity customer risks, we have been able to launch new digital financial services which have both boosted the Bank’s profitability and also contributed to asset quality. The Team boasts industry-leading data technology-driven risk management strategies and forward-looking vision, winning us the recognition of prominent institutions at home and abroad.
As a Risk Management MA, you can expect to rotate in risk management units in various fields, practically apply the latest financial technology, and be present where core decisions are made. In addition, the program provides overseas rotation opportunities, and by participating in cross-departmental and cross-border risk management projects, you will be able to further broaden your horizons and expand the platform to start building your career.
A risk management professional needs to have strategic planning abilities and problem-solving skills and show resilience against pressure and the willingness to challenge oneself in the areas of new digital technologies and on the international front. We welcome top candidates who are passionate about innovative risk management, proactive strategic thinkers who love working overseas. Join the Risk Management MA Program and be the rising star of risk management!
In recent years, Taiwan Life has overtaken its competitors by winning several prominent industry awards and being named one of the Top 100 Most Valuable Insurance Brands by UK-based consultancy Brand Finance for three consecutive years, and has been ranked 49th valuable insurance brands around the world. These honors show that our innovation has received recognition, and while our total assets have continued to hit record highs, we are also continuing to strive to better meet customer needs by providing innovative products, services, and technologies. Amid this drive for further growth, we are enlisting the most talented people to make a difference.
As a InsurTech MA, you can expect to take part in important marketing projects, be exposed to the latest fintech trends and best practices of project planning, and develop skills for customer segment analysis and project planning. By learning about patterns of customer analysis, the logic of customer segmentation, and data analysis technologies, you will gradually strengthen your marketing capabilities and eventually grow into a marketing and planning professional.
In recent years, Taiwan Life's total assets have continued to reach record highs, but we also continue to strive to better meet customer needs by providing innovative products, services and technologies. In the momentum for further development, we are recruiting the most talented people to make a difference.
As an Investment MA, you will receive training in investment research and analysis, and the diverse investment channels of the insurance business will provide the opportunity for you to gain comprehensive knowledge in areas such as securities, fixed income, private equity, and real estate investments. Job rotations will enable you to enhance your understanding of the current status of investment and future trends, and eventually become an independent elite investment and trading professional.
We welcome all those who are passionate about investment and trading, tenacious, and not afraid to work under pressure. Join Taiwan Life’s Investment MA Program to launch your career as a professional in the field of insurance and investment.
Learning like a sponge, embracing challenges, and enjoy a boundless life
I am Yi-Tsen, an institutional banking MA. Currently serving as ARM at Taiwan Corporate Banking Division, I'm devoted to listening to the clients' voice at the front line and become familiar with institutional banking operations. I seek to build my career further in this field. In 2017, I became a MA at institutional banking. I received extensive and professional training while rotating to the front, middle, and back offices. I learned about the basics of operations as well as corporations and industries by writing reports and handling cases. I also got to know the scope of institutional banking from the perspectives of processes, risks, and products. In addition, I learned how to execute projects in the management view, gaining the broader perspective.
Participating in various projects during the rotation was the rare opportunity for a freshman. In particular, I was involved in the Equator Principles project, in which I attended meetings with external consultants and other divisions, and discussed the legality, processes, and division of responsibilities. When the news announced that CTBC had become a signatory of the Equator Principles, I felt truly honored. Also, I helped organize the annual conference for overseas branches, subsidiaries, and the headquarters. While hosting the international event, I was able to learn about the operations of each division in-depth. I learned much from the supervisors at the time; their wisdom enriched my experiences and broadened my horizons. At CTBC, I continually push the limits of my potential, and keep growing. Other than rotation, the MA study project also helps me think and solve problems independently. Retaining the curiosity and passion on my work allows me to identify problems. Discussing critically with the supervisors and colleagues strengthens my logical and analytical skills. Though working on the study project was challenging, I was propelled forward with the sense of achievement, derived from my project being recognized and even implemented.
CTBC provides us with abundant resources and wide opportunities to work in different divisions: we can be ARM/RM; we can work overseas; we can join the product or planning team. Everyone at CTBC identifies with the Company and is working towards a common goal. I am grateful for the confidence and acknowledgement my supervisors have granted me. Working with excellent colleagues has become my most treasured asset. Stress is inevitable at work; nevertheless, one may find new directions after hitting a dead-end. I am lucky to be able to learn, identify my weaknesses and expand my skill set every day. I love this kind of challenges, and I enjoy the journey and growth.
Having the courage to take on challenges and changes makes me stronger every day!
The time reads 9:29 p.m. Four screens in front of us flicker showing pages and pages of prices. Spreads between currencies widen; people begin to hold their breaths. At 9:30 sharp - "US payrolls are at 266K, far better than the expected 181K" - the stock, bond, and the FX markets immediately face significant impact. Calls are coming in; sounds of typing on keyboards never seem to end. Traders all want to capture as much return as possible from the positive headlines. I am Hsuan-You, second-year capital markets TA, and I currently work as the night-shift trader.
The rotation at capital markets spans across the front, middle, and back offices of the trading room. The front office is composed of the sales desk, the trading desk, and the treasury department. The TA program enables us to learn from the sales agents close-up, from observing their interaction with clients, constructing the custom portfolios, to offering accounting advice to clients on transferring funds back to Taiwan. The days at the trading desk are never dull; traders encounter a variety of opportunities and the prices always rise and fall. Living on the edge is indeed exciting. We not only conduct in-house trading but also offer the sales agents competitive prices in the market. The treasury department handles all the funds throughout the bank, dealing with tasks small and big - from reserving ATM funds for the Chinese New Year to maximizing the utilization of funds at institutional and retail banking divisions. Life at the front office is like the forefront of a battlefield; the rotation program allows us to observe in the front row VIP seats. While rotating to the middle and back offices, we learned about the strong support of the back office and how it operates. We learned about risk management, credit management, system installation, and settlement.
The trading room offers comprehensive rotation training. Apart from the advice, care and proper training from the mentors and senior peers, all colleagues I encountered were generous enough to share their experiences with me. If you - whoever is reading this - dare to take on challenges, are interested in market changes, and are capable of thriving under pressure, you must apply for TA at capital markets.
Wide-range, cross-field training that elevated my capabilities at a full scale
I am Pin-Yu, a retail banking MA. I joined the CTBC MA Program in 2016 and chose payment for my two-year rotation. During the rotation, I learned in various business units across the front, middle, and back offices. With the wide-range, cross-field training that the MA Program provides, my capabilities were elevated at a full scale, and I have gained extensive knowledge in this field. After the rotation, I joined the card product department, and I am currently responsible for the promotion and operation of LINE Pay card products.
The two-year MA rotation was intense and fruitful. As I regularly present to senior supervisors, I was able to discuss business operations with them in-depthly and gather their insights. I acquired a methodology of compiling a logical, essential, and coherent presentation. This experience was critical and useful for me at my later work, for example, in executing projects as well as proposing a cross-industry alliance. During the rotation, I was able to learn from the experienced PMs at each division. The connections and capabilities I have gained during MA rotation has proved very helpful to me. Whether it is communication skills or problem-solving, I am often inspired by the experiences during rotation.
Working at payment product department is never dull. As the wave of digitization sweeps the industry, CTBC is catching up to the Fintech trend. I found myself gaining new knowledge in practice meeting with partner companies and e-wallets in the market. I am also inspired by a variety of strategic alliance cases on product development. In my 3 years woring experioences,I was involved in multiple interesting projects:filming a commercial for the LINE Pay card, for which I whipped up scriptwriting and shooting within a short period; co-organizing the Taipei 101 Run Up. Retail banking is a dynamic, ever-changing, and fun business unit to work at!
I chose to kick start my career from the CTBC MA Program, which still motivates me with challenges and excitement to this day and offers me a stage where I could express myself and thrive. I recommend anyone interested in retail banking services and products, who is also not afraid of new challenges, to join the family of MA at scenario-based financial services.
A winding road that leads to the top
I am Guan-Wei, a risk management MA. I joined the CTBC MA Program in 2017 and finished my two-year rotation in 2019. I have formally joined the Retail Credit Risk Measurement Department since. Looking back at my experience in rotation, I can describe it in a sentence: “the road may be winding, but it ultimately leads to the top.”
From the two-year rotation, I concluded that there are three aspects of the advantages of joining the MA Program at risk management- data, business operation, and international resources. Data: As the MA at risk management, all training programs and study projects aim to elevate my capabilities of data analysis. The department also provided me with an extensive database, allowing me to explore and form my insights in applying my analysis to business operations. The MA Program often offers external training opportunities where I could be exposed to new analytical tools and improve my competence. Business operation: As a MA, I had to be familiar with the core knowledge of risk management. Furthermore, I had to rotate to multiple divisions so that I could better grasp the product design strategies. And I learned how to land on the optimal risk management decisions while taking the needs of the clients and our colleagues fully into consideration. International resources: Retail risk management also offers abundant managerial opportunities in branches and subsidiaries overseas. Such opportunities allow me to learn about the business operations on not only the local level but also the international level. From attending regular meetings to advising overseas branches in infrastructure, I had plenty of opportunities to operate on a global scale and be in steps with the latest risk management trends in Taiwan and abroad.
Other than the rotation, the MA Program also stipulates a study project evaluation every six months. The assignment allows me to adapt to the mindset of business proposals, acquiring essential skills. Although I am often discouraged after each evaluation, I have known more about how to conduct a successful proposal, convincing the supervisors to trust in the ideas that I want to execute. The two-year training was intense and challenging; after all, as I said, the winding road would lead to the top. CTBC is willing to offer an abundance of resources, allowing the MAs to start their careers at a vantage point - which is rare to come by!
One must have the courage to face challenges as the journey of learning never ends
I am Ping-Tsun, a digital banking MA. The most valuable gift I received in the two years since I joined CTBC is continuously having to step out of my comfort zone. In the digital era, where everything changes rapidly, going steady takes the longest to move things forward. Many may seek stability at work; but when working here, the most significant benefit is that one would become an adaptive elite that continues to grow.
During my rotation, I rotated to a new office every three months. I served at new payment business development, information processing, digital banking, and e-banking management. I acquired floods of knowledge in finance and learned to apply such experience in a digital capacity, exploring all emerging trends and possibilities. The entire process was such a challenge and an excellent opportunity to learn. In the second year of the MA Program, I dived deep into issues such as global Fintech innovations, customer experience, new digital technologies, biometrics, and Insurtech, which are all relevant to my daily tasks. Through meticulous analysis on my study projects, I was able to broaden my horizons, consider more details, and elevate my capabilities to the next level. During the study project evaluations taking place twice a year, I received advice from corporate mentors, assistance from immediate supervisors, and support via CTBC resources. Such valuable lessons allow us to stand on the shoulders of giants and accelerate the development of our professional skills.
In 2019, CTBC launched an innovation competition in which the employees submit startup ideas and compete with one another. The top five ideas would be selected for proof of concept. I was fortunate enough to participate in one of the winning projects. Starting from the examination of a written proposal, in-person interview, to the result announcement, and we worked from developing a prototype to POC. The evaluation is a rare stage where we could shine and prosper. CTBC is a company that values talents and is willing to invest in its employees. Being a MA at digital banking was the best choice that I had ever made.
Take advantage of every challenge and opportunity to grow
I’m Yi-Hsuan. I’ve had a wonderful journey filled with high-pressure challenges and a sense of achievement. It began in summer 2016 when I joined the CTBC Business Development MA Program.
The advantage of the Business Development MA Program is that it offers both flexibility and breadth and allows you to understand the whole financial holding company from a macro, comprehensive point of view. During job rotation, I trained in the bank’s institutional banking business, retail banking management, and card & payment product unit. Now I’m working in strategy unit of the financial holding company, and my day-to-day tasks include planning the group’s annual strategy and goals, analyzing and evaluating potential M&A targets, coordinating projects across business units and subsidiaries, planning important conferences at the financial holding company level, and also communicating with regulators. This highly challenging and busy work is the most efficient way to train up Business Development MAs into outstanding planning and strategy personnel. For someone who is just starting career, it’s a really precious opportunity to participate in group operations at the top of the financial holding company.
In addition to the work, the rotation program also involves a series of training courses and learning tasks. We were offered training in planning and logical thinking, financial analysis, design thinking, communication, and presentation skills to enhance our professional knowledge and abilities. Frustration and stress are unavoidable at certain points in the rotation, but if you’re passionate and curious to absorb as much as you can, by taking advantage of every challenge and opportunity, you will gradually accumulate momentum and find your place at CTBC, a strong and constantly progressing financial group.
Embarking on a challenging journey with outstanding colleagues
Hi, everyone. I’m Yu-Yan. Joining the CTBC family has been like embarking on a daunting and challenging journey. Because of the difficulty involved, at many points I couldn’t help asking myself, “My goodness, am I really up to it?” (I can reasonably say this self-doubt will remain in the future.) When learning how to lead a team, I learned I need to respect those who come from different backgrounds, but at the same time, while taking into account these individual differences, I have to establish common objectives for the whole team. This wasn’t easy (as I write this, I’m still fumbling in frustration…). But what’s great about it is that although the journey hasn’t been easy, I’m never lonely because I’m surrounded by outstanding colleagues who are always willing to share what they know. It’s thanks to their help and support that even though I sometimes don’t know what to do, I always look forward to and embrace the next challenge.
Digital insurance, where one can live up to the full potential
I am Wei-Jen, a digital insurance MA, and I currently work in the Taiwan Life Digital Transformation Team as a PM. For the past two years, I rotated across CTBC Financial Holding, CTBC Bank, and the digital division of Taiwan Life, participated in the planning and execution of multiple digital projects. I have accumulated much experience and built up the sensitivity towards the trends of digital applications, allowing me to push forward projects aiming to optimize the customer experience.
Since I joined the CTBC-Taiwan Life MA Program, I felt how Taiwan Life values MAs, having high hopes for us. The Company offers digital insurance MAs plenty of opportunities to participate in critical projects on digital strategies. For example, in the past two years, I worked closely with international corporations such as Boston Consulting Group and IBM. Such opportunities allowed me to learn while doing, absorbing the methodologies and trend insights of international consultants. And this is all a part of the Company's plan to shape the MAs into strategic staffers and professional managers that would play a crucial role in the digital transformation of Taiwan Life.
During the rotation, the meticulous study project evaluation requires the MAs to convince the senior supervisors with precise logic, substantial qualitative and quantitative evidence, and reasonable benefit analysis. Although it was rough preparing for the presentation, the generous suggestions and advice from the mentors and immediate supervisors at each department are valuable, allowing a newcomer like me to progress significantly and complete a feasible yet innovative proposal.
CTBC is an industry leader that seeks constant innovations, and Taiwan Life is undergoing rapid changes in digital transformation. This is where a digital insurance MA can live up to his/her full potential. If you have the determination to embrace challenges and are interested in technologies and finance, welcome to join us on the journey to build new customer experiences in insurance.